Table of Contents
Editor's Note
New Research Highlights
- Chart I: Expected Search Spending for 2008
- Chart II: How Search ROI Stacks Up Against Other Tactics
- Chart III: Difficulty in SEM Staffing Rated by Job Function
- Chart IV: A New Way to Evaluate Clicks and Click Fraud
- Eyetracking Heatmap: Impact of Long URL Length on Ad Viewing
Glossary
Chapter 1: The Business of Search - Budgeting, Issues & Outsourcing Search
- Chart 1.1: 2006-2008 Search Spending
- Table 1.2: Online Advertising - 2006 Spending Breakdown
- Chart 1.3: Online Advertising Slowly Overtaking Traditional Tactics
- Chart 1.4: Tactical Spending Changes for 2008 - PPC on Google
- Chart 1.5: Tactical Spending Changes for 2008 - PPC on Top Tier (Yahoo!, MSN, AOL & Ask)
- Chart 1.6: Tactical Spending Changes for 2008 - PPC on 2nd Tier
- Chart 1.7: Tactical Spending Changes for 2008 - SEO
- Chart 1.8: SEO Spending as % of Paid Search 2007
- Chart 1.9: B-to-C SEM Budget Percentages - $50,000 Marketing Budget
- Chart 1.10: B-to-C SEM Budget Percentages - $300,000 Marketing Budget
- Chart 1.11: B-to-C SEM Budget Percentages - $1.3 Million Marketing Budget
- Chart 1.12: B-to-C SEM Budget Percentages - All Budgets Over $1 Million
- Chart 1.13: B-to-B SEM Budget Percentages - $75,000 Marketing Budget
- Chart 1.14: B-to-B SEM Budget Percentages - $250,000 Marketing Budget
- Chart 1.15: B-to-B SEM Budget Percentages - $1.2 Million Marketing Budget
- Chart 1.16: B-to-B SEM Budget Percentages - Average of Budgets Over $1 Million
Challenges in SEM
- Chart 1.17: Agency Pros Rank SEM Challenges
- Chart 1.18: Marketers Rank SEM Challenges by Size of Business Targeted
- Chart 1.19: High Volume and Large Budget Marketers Rank SEM Challenges
Special Report: Challenges to In-House SEM
- Chart 1.20: Reasons for Bringing SEM In-House
- Chart 1.21: Advertiser Happiness with Paid Placement Services' Providers
- Chart 1.22: How Long Before In-House SEM is Up and Running?
- Chart 1.23: Difficulty in SEM Staffing Rated by Job Function
- Table 1.24: Issues in Staffing - Agencies' View
- Chart 1.25: Staffing Challenges Compared to Other Issues in SEM
- Chart 1.26: Many Hats - the Roles of Search Marketers
- Table 1.27: Why Search Marketers are Mobile (Salaries and Demand)
- Table 1.28: Why Search Marketers are Mobile 2: The Impact of Experience
Search Marketing Agencies
- Chart 1.29: Use of Paid Search Vendors 2006-2007
- Chart 1.30: Use of SEO Vendors 2006-2007
- Chart 1.31: Use of SEM Vendors 2006-2007 - Marketers Spending Less Than $10,000
- Chart 1.32: Use of SEM Vendors 2006-2007 - Marketers Spending More Than $25,000
- Table 1.33: Agency Pros Speak Out - Issues and Opportunities in SEM
Click Fraud
- Table 1.34 : Trends in Click Fraud
- Chart 1.35: How Many Marketers Identify Click Fraud?
- Chart 1.36: Reported Click Fraud Levels 2006 vs. 2007
- Chart 1.37: A New View of Click Fraud
- Definitions of some of the click fraud metrics used in the scoring of clicks
- Chart 1.38: Click Fraud Estimates 2006-2007
- Chart 1.39: How Marketers Identify Click Fraud?
- Chart 1.40: How Will Click Fraud Be Resolved? 2006 vs. 2007
- Chart 1.41: How Will Click Fraud Be Resolved? Big vs. Average Spenders
Top Search Advertisers
- Table 1.42: Top Sponsored Link Advertisers by Exposures
- Table 1.43: Sponsored Link Advertising by Industry
Chapter 2: Topics in Search
Special Report: Eyetracking Study of Search Ad Position and Relevance
Heatmaps Explained
Experiment One: Relevance in Listings
- Relevance of text descriptions
- Heatmap 2.1: Scanning of Relevant and Non-Relevant Text Ads
- Heatmap 2.2: Example of Scanning on Relevant Listings
- Heatmap 2.3: Example of Scanning on Non-Relevant Listing
- Non - Relevant Listings and Their Effect on Scanning
- Conclusions
Experiment Two: Side-listed Ads - Impact of Relevance and Position
- Heatmap 2.4: Side-Sponsored Ad in First Position
- Heatmap 2.5: Side-Sponsored Ad in Third Position
- Heatmap 2.6: Side-Sponsored Ad in Fifth Position
- Analysis
- Conclusions
Experiment Three: Position Length of URL
- Length of URL strings as they appear in search listings
- Heatmap 2.7: Test Listing with Short URL
- Heatmap 2.8: Test Listing with Long URL
- Heatmap 2.9: Click Patterns on Test Listings - Short vs. Long URL Strings
- Table 2.10: Time Spent with Listings by URL Length
- Heatmap 2.11: Impact of Long URL Length on Subsequent Ad Viewing
Related Findings: PPC Advertising - the Relevance of Relevance
- Case Study 1
- Case Study 2
Business/Vertical Search
- Chart 2.12: Search Engines Used by Business Technology Buyers
- Chart 2.13: Search Engines 'Used Most Frequently' by Technology Buyers
- Chart 2.14: Business Searchers Often Can't Locate Info via Search
- Notes from the Field: How to Lower Costs for B-to-B Leads
Contextual Advertising
- Chart 2.15: Contextual CPC for Google AdSense
- Chart 2.16: Contextual CTR for Google AdSense
Local Search & Pay per Call
- Chart 2.17: Tactical Spending Changes for 2008 - Local Search
- Chart 2.18: Local Online Spending 2002-2007
- Chart 2.19: Ad Spending in Local Media, Online vs. Traditional
- Notes from the Field: Running Ads in Google Local vs. Main Google Search
Mobile Search
- Chart 2.20: Mobile Search Engine Use
- Chart 2.21: Mobile Internet Use by Country
- Chart 2.22: What Mobile Internet Users Search for
- Table 2.23: Mobile Video Revenue Share 2006 vs. 2007
- Table 2.24: Mobile Browser Market Share
SEO & Public Relations
- Table 2.25: Top 25 News Web Sites for June 2007
- Chart 2.26: Tactics in Optimizing Press Releases 2006-2007
- Chart 2.27: Measuring Success in Optimizing Press Releases 2005-2006
The Second Tier of Search Properties
- Chart 2.28: Use of 2nd-Tier Search Properties for Marketing
- Chart 2.29: Use of 2nd-Tier Search Properties - Average vs. Big Spenders
- Table 2.30: Agency and Marketer Comments on 2nd-Tier Experience
- Table 2.31: Keyword Prices - Comparing the 1st & 2nd Tier
- Chart 2.32: Total Searches for June 2007 - 2nd-Tier Search Properties
- Chart 2.33: Share of Searches for June 2007 - 2nd-Tier Search Properties
- Chart 2.34: Unique Searchers for June 2007 - 2nd-Tier Search Properties
- Chart 2.35: Penetration for June 2007 - 2nd-Tier Search Properties
- Chart 2.36: Searches per Searcher for June 2007 - 2nd Tier Search Properties
- Chart 2.37: Sessions per Searcher for June 2007 - 2nd-Tier Search Properties
Profiles of 2nd-Tier Engines
- Table 2.38: Selected Search Properties' Comparison 1 - Setup and Bidding
- Table 2.39: Selected Search Properties' Comparison 2 - Ad-Targeting Options
Profiles of Selected 2nd-Tier Search Providers
- Search123 Inc. (division of ValueClick Inc.)
- LookSmart
- Mamma (division of Copernic Technologies Inc.)
- Superpages.com (division of Idearc Inc.)
- Lycos
- Business.com
- Yesup (Powered by sister company Clicksor.com)
- Epilot (A subsidiary of Local.com)
How We Search and Shop
- Table 2.40: Top 100 U.S. Product/Retail-Oriented Search Terms June 2007
- Chart 2.41: Word Count in Search Phrases - U.S. Searchers
- Chart 2.42: Impact of Complimentary Paid and Natural Search Listings
- Table 2.43: Top U.S. Search Terms - IT and Internet
- Table 2.44: Top U.S. Search Terms - Internet Advertising
- Table 2.45: Top U.S. Search Terms - Net Communities and Chat
- Chart 2.46: How Far Do Searchers Delve Into Results?
- Chart 2.47: Online Shopping and Product Research Are Ordinary
- Chart 4.48: How Do Online Shoppers Find New Retailers?
- Chart 2.49: Search's Impact on Traffic by Product Category
- Chart 2.50: Share of Retail Referrals from Search
- Chart 2.51: Share of Referrals - Specialty Home Category
- Chart 2.52: First Step in Product Research - Electronics Example
- Chart 2.53: Share of Retail Searches and Clickthrough
- Chart 2.54: Shopping Engines Compared - Search Agencies Rate ROI
- Chart 2.55: Tactical Spending Changes for 2008 - Shopping Search
- Table 2.56: Shopping Sites - Required Feed Attributes
- Table 2.57: Shopping Site Capabilities
Special Report: Under the Hood of Ranking Toolbars
- Alexa
- Compete Toolbar
- Third-Party Services
- TrustGauge/BrowserAccelerator
- Other Popular Toolbars
Video & Search
- Table 2.58: Market Share of Top Video Properties
- Table 2.59: Top U.S. Online Streaming Video Properties
- Chart 2.60: Actions Taken After Viewing Online Video
- Table 2.61: Selected Video Properties Comparison Chart
Selected Video Site Profiles
- Google Video
- AOL Video
- Yahoo! Video
- AltaVista Video Search
- Blinkx.com
- Everyzing.com (formerly Podzinger.com)
- Pixsy.com
- Truveo (Acquired by AOL in January 2006)
- YouTube (Purchased by Google Inc. in November 2006)
Get your Search Marketing Benchmark Guide.Click Here
Chapter 3: Top Search Properties
- Chart 3.1: SEM Agencies View Top Search Properties - 12-Month Outlook
- Chart 3.2: SEM Agencies Rate the Top Search Engines - ROI
- Chart 3.3: SEM Agencies Rate the Top Search Engines - Customer Service
- Chart 3.4: SEM Agencies Rate the Top Search Engines - Targeting Tools
- Chart 3.5: SEM Agencies Rate the Top Search Engines - Keyword Suggestion Tools
Top-Tier Search Engine Profiles
- Google
- Yahoo!
- Microsoft LiveSearch & AdCenter
- Table 3.6: Selected Search Properties' Comparison 1 - Setup and Bidding
- Table 3.7: Selected Search Properties' Comparison 2 - Ad Targeting Options
- Table 3.8: Top U.S. Search Terms - Google Properties 2006-2007
- Table 3.9: Top U.S. Search Terms - Yahoo! Properties
- Table 3.10: Top U.S. Search Terms - MSN Properties
- Chart 3.11: Total Searches for 2005-2007 - Top 5 Search Properties
- Chart 3.12: Share of Searches 2005-2007 - Top 5 Search Properties
- Chart 3.13: Unique Searchers 2005-2007 - Top 5 Search Properties
- Chart 3.14: Penetration for 2005-2007 - Top 5 Search Properties
- Chart 3.15: Searches per Searcher 2005-2007 - Top 5 Search Properties
- Table 3.16: "Lifestage" Demographics of Top 5 Search Engines - Composition of Searches
- Table 3.17: "Lifestage" Demographics of Top 5 Search Engines - Composition of Unique Searchers
- Table 3.18: Household Income Profile of Top 5 Search Engines by Composition of Searches
- Table 3.19: Household Income Profile of Top 5 Search Engines by Composition of Unique Searchers
- Chart 3.20: Information Workers Prefer Google
Search Engine Shares - International
- Chart 3.21: Online Language Share
Focus on: China & India
- Chart 3.22: Pace of Asian Internet Usage Outpacing World
- Chart 3.23: Baidu Leads, But Google's Slide Is Over
- Table 3.24: Click Fraud a Serious Concern in China
- Chart 3.25: Chinese Search Marketers = Small Businesses
- Table 3.26: Top 25 Advertisers in China, Ranked by Spending
- Table 3.27: Chinese Online Advertising by Industry Sector
- Table 3.28: Top Web Properties - India
- Table 3.29: Top Activities and Sites in India
International Search Data
- Table 3.30: Search Property Comparison - Australia (Home & Work)
- Table 3.31: Search Property Comparison - Brazil (Home)
- Table 3.32: Search Property Comparison - France (Home & Work)
- Table 3.33: Search Property Comparison - Germany (Home & Work)
- Table 3.34: Search Property Comparison - Italy (Home & Work)
- Table 3.35: Search Property Comparison - Japan (Home)
- Table 3.36: Search Property Comparison - Spain (Home)
- Table 3.37: Search Property Comparison - Switzerland (Home)
- Table 3.38: Search Property Comparison - United Kingdom (Home & Work)
Chapter 4: Search Tactics and Measurement
- Chart 4.1: How Search ROI Stacks Up - Marketing Tactics Compared
- Chart 4.2: How ROI Stacks Up - Marketers Spending Over $25,000 per Month on Search
- Chart 4.3: How ROI Stacks Up - Marketers Spending Under $10,000 per Month on Search
- Chart 4.4: SEM Campaign Tests ROI - Agency View
- Chart 4.5: Impact of Landing Page Elements
- Notes from the Field: How to Increase Conversions as a Print Subscription Publisher by Revamping Search Landing Pages
- Chart 4.6: SEM Campaign Tests ROI - Agency View by Clients' Average Spend
- Notes from the Field: How to Measure Search Campaign ROI Using an Innovative SEM Scoring System
- Chart 4.7: Targeting Search Users - Tactics Rated by Agencies (Average)
- Chart 4.8: Targeting Search Users - Tactics Rated by Agencies With Average Client Spend Above $25,000
- Table 4.9: Coping With Rising Keyword Prices - Agency View
- Notes from the Field: Improving Search Marketing ROI
- Chart 4.10: Keyword Research: Tactics for Keyword Research
Emerging Capabilities in Search
- Chart 4.11: Emerging Capabilities - What's in Store for Search?
Search Engine Optimization
- Chart 4.12: SEO Lift After Six Months of Optimization - Agencies vs. In-house
- Chart 4.13: Technology Marketers Evaluate Site Optimization
- Table 4.14: Key Factors in Search Engine Optimization
- Chart 4.15: SEO - Easier Said Than Done
- Chart 4.16: Obstacles Encountered by Marketers in Implementing SEO Recommendations
Affiliates & Search
- Chart 4.17: Merchant Policies Toward Affiliates' Paid Search Becoming More Sophisticated
Internal Search
- Chart 4.18: What's the First Thing Consumers Do When They Arrive at a Retail Site?
- Chart 4.19: Marketers Grade Their Internal Search
- Chart 4.20: Marketers Rank Internal Search Capabilities
- Notes from the Field: How an Eretailer Tripled Conversions With Internal Search Changes
Chapter 5: Search Benchmark Data
Keyword Prices
- Chart 5.1: CPC for Top 3 Search Engines - Averages 2005-2007
- Chart 5.2: CPC for Top 3 - Median Price Summary 2006-2007
- Chart 5.3: Cost per Click Breakdown - Google 2006-2007
- Chart 5.4: Cost per Click Breakdown - Yahoo! 2006-2007
- Chart 5.5: Cost per Click Breakdown - MSN 2006 - 2007
- Chart 5.6: Cost per Click: Shopping Comparison Engines 2006-2007
- Chart 5.7: Cost per Click: 2nd-Tier Search Providers 2006-2007
Keyword Prices by Marketer Type
- Chart 5.8: CPC - Marketers with In-house Paid SEM
- Chart 5.9: CPC - Marketers with Outsourced Paid SEM
- Chart 5.10: CPC - Marketers Bidding on More Than 1,000 Keywords
- Chart 5.11: CPC - B-to-C Direct Ecommerce
- Chart 5.12: CPC - B-to-C Lead Generation
- Chart 5.13: CPC - B-to-B Lead Generation
Keyword Volumes
- Chart 5.14: Breakdown of B-to-C Keyword Buying
- Chart 5.15: Breakdown of B-to-B Keyword Buying
- Chart 5.16: Breakdown of Keyword Buying - Companies Spending Under $10,000 per Month
- Chart 5.17: Breakdown of Keyword Buying - Companies Spending More Than $25,000 per Month
- Chart 5.18: Breakdown of Keyword Buying - Companies with Outsourced PPC
Conversion Rates
- Chart 5.19: Paid Search Conversion Rates
- Chart 5.20: Natural Search Conversion Rates
- Chart 5.21: Shopping Comparison Engine Conversion Rates
- Chart 5.22: In-House vs. Outsourced Conversions Rates - PPC
- Chart 5.23: In-House vs. Outsourced Conversions Rates - SEO
Clickthrough Rates
- Chart 5.24: Clickthrough Rate Averages 2005-2006
- Chart 5.26: B-to-C Clickthrough Rates - Top Engines and Shopping Comparison
- Chart 5.27: B-to-B Clickthrough Rates - Top Engines
Appendix - Demographic Data for 2007 Search Marketing Benchmark Survey
- Chart A.01: SEM Agency Respondents - Clients' Monthly Search Spend
- Chart A.02: Marketers Monthly Search Spend
- Chart A.03: Respondents by Primary Product Type
- Chart A.04: Respondents by Primary Conversion Type
- Chart A.05: Respondents by Primary Customer Type
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